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FAQs for Axeclusive
Lost and found
We are not responsible for any lost belongings
Can I reschedule my reservation?
Yes, we allow rescheduling with a minimum of 48 hours notice prior to your reservation time. Please contact us as early as possible to make any changes.
Additional time request
During your session, you are welcome to start with an hour and add an additional half an hour more if there is no other reservation after you.
Reservation per activity
For each category, such as Axe Throwing, Splatter Paint Room and the Virtual Reality room you pay for 1 person online, which is a deposit to reserve the date and time and pay for the rest at the end of the session. (For axe throwing, 1 lane must be reserved for every four people, then make reservations to reserve more lanes.
Any age restrictions for Axe Throwing or Virtual Reality?
- Axe Throwing: 12+, must be accompanied by a parent/legal guardian
- VR: 10+, must be accompanied by a parent/legal guardian
- Splatter Room: 5+, must be accompanied by a parent/legal guardian
Can I bring in my own canvas or item to paint?
- Yes, you can bring in your art canvas, clothing, or any other item that you wish to paint.
- For the rest at the end of the session. (For axe throwing, 1 lane must be reserved for every four people, then make reservations to reserve more lanes.
When is the latest I can make changes to my booking?
Any changes must be made 48 hours prior to your booking time
Do we need to bring Physical photo ID?
Yes, verification is required before entering the throwing zone
More if there is no other reservation after you.
Any restrictions for pregnancy?
- No, but we recommend consulting your doctor
- For the rest at the end of the session. (For axe throwing, 1 lane must be reserved for every four people, then make reservations to reserve more lanes.)
Is the axe too heavy for me to throw?
- The axe ranges from 1-5 lbs and is not usually heavy for most beginners
- VR: 10+, must be accompanied by a parent/legal guardian
- Splatter Room: 5+, must be accompanied by a parent/legal guardian
Dress code?
VR Room:
- No restriction
Splatter Room:
- Although we will provide a full body suit/poncho, we recommend wearing clothes you are comfortable getting messy and painting with.
Axe Throwing:
- Closed toed shoes
- No high heels
- No stilettos
- No sandals
- No hoodies
Do we have food/beverages?
We carry coke products and various snacks/chips
Do we host large group events?
Yes, please contact us for more details and discounted rates
Is there on-site parking available?
Yes
For Private events
The first payment needs to be made to make a reservation.
The second payment will be made at the end of the session.
For the rest at the end of the session. (For axe throwing, 1 lane must be reserved for every four people, then make reservations to reserve more lanes.
Where are we located?
4938 River road – Schiller Park, IL 60176.
Less than a mile South of the Donald E Stephens (Rosemont) convention center.
2 miles from O’hare International Airport.
Splatter Room: 5+, must be accompanied by a parent/legal guardian.
What’s the best way to reach us?
- Email is the most preferred contact method
- Email: info@axeclusive.com
- PH# (847) 916-2346
What kind of payments do we accept?
Card / Cash
How to throw an AXE?
We will give you a demonstration at the time of your arrival
Is axe throwing safe?
Yes, if thrown correctly
How much is the cost for axe throwing?
Cost depends on the duration of the session
How to build an axe throwing target?
Your form and distance should be right
Is axe throwing fun?
Yes, because you can play games and compete
Can we throw an axe one handed?
Yes
I don't want to throw. Can I still come watch?
Absolutely! Guest are welcome to accompany participants and enjoy the excitement from a safe view area. Please note that there may be limited number of guest spots available during the busy times
What is the deposit for?
Deposit holds your booking and is applied to your total balance at checkout.
What time should I arrive?
Arrive at least 10 minutes before your reservation to complete waivers. Bookings start/end strictly on scheduled time; late arrival beyond 10 minutes may cancel your reservation.
What is your cancellation/no-show policy?
A 50% refund will be issued upon cancellation.
How far in advance should I book?
weekends 3-5 days advance recommended
What payment methods do you accept
Card and cash.
What holidays are you closed?
We are open Monday through Sunday for private birthday parties and corporate events. Otherwise, we are closed on Mondays and Tuesdays for individual sessions. We are also open on special days and holidays.
